1. Acceptance of Terms

By accessing our website, submitting a form, requesting information, using our software services, or opting in to receive SMS communications, you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, you should not use our services.

2. Description of Services

Trident 1 Software provides business-to-business (B2B) retail point-of-sale and operational software services. Our platform is designed to help retailers manage internal workflows, records, and operational processes.

Trident 1 Software does not sell physical products and does not process or transmit regulated transaction details via SMS communications.

3. User Responsibilities

You agree to use our services in compliance with all applicable laws, regulations, and carrier requirements.

You may not:

Use the platform for unlawful purposes

Attempt to transmit prohibited, restricted, or regulated content through SMS

Misuse system features in a manner that violates carrier policies or industry standards

You are solely responsible for the accuracy of the information you provide to us.

4. SMS Communications Terms

By providing your mobile phone number and opting in, you consent to receive SMS communications from Trident 1 Software related to your account or services you request.

SMS Message Types

Account notifications

Demo confirmations and onboarding updates

Customer support messages

System alerts and service updates

Optional promotional messages (only if separately opted in)

SMS Disclosure

Message frequency varies based on account activity

Message and data rates may apply

Reply STOP to unsubscribe at any time

Reply HELP for assistance or contact [email protected]

Consent to receive SMS messages is not a condition of purchase

SMS communications are limited to software-related content only.

5. Prohibited Use of SMS Features

Users may not use any Trident 1 Software messaging features to send content that violates carrier rules, including content related to regulated transactions, restricted products, or prohibited messaging categories.

Trident 1 Software reserves the right to suspend or terminate messaging access for violations of these Terms.

6. Intellectual Property

All content, software, trademarks, logos, and materials provided by Trident 1 Software are owned by or licensed to Trident 1 Software and are protected by applicable intellectual property laws.

You may not copy, modify, distribute, or reverse-engineer any portion of the platform without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Trident 1 Software shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the website, software, or communications services.

8. Indemnification

You agree to indemnify and hold harmless Trident 1 Software, its officers, employees, and affiliates from any claims, penalties, fines, or damages arising from your misuse of the platform or violation of these Terms, including violations of carrier messaging policies.

9. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

10. Modifications to Terms

Trident 1 Software reserves the right to update or modify these Terms at any time. Continued use of the services after changes are posted constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.

12. Contact Information

For questions regarding these Terms, please contact:

Trident 1 Software
📍 16211 Park Ten Place, Houston, TX 77084
📞 +1 877-355-7671
📧 [email protected]